Job Description

Our team is responsible for helping Customer Experience teams to achieve their best, by intelligently solving repetitive work, so they can shift their focus to solving more sophisticated problems. We use the latest trends in Machine Learning and AI algorithms to help us on that mission, and we're passionate about empowering our customers.

As a Junior Machine Learning Scientist, you will drive development, evaluation, and deployment of novel ML/AI models to power intelligent automation and customer service solutions at scale. You will collaborate closely with engineers, product managers, and cross-functional teams to translate research into solutions directly impacting millions of support interactions.

What you get to do every day

• Research, prototype, and develop state-of-the-art NLP/ML models for use cases such as intent detection, auto-assist...