Front of House/Reservations

• ⁠ ⁠Manage guest reservations via phone, email, and online booking platforms


• ⁠ ⁠Process bookings, amendments, and cancellations accurately


• ⁠ ⁠Maintain up-to-date reservation records and guest information


• ⁠ ⁠Coordinate guest arrivals and departures (check-in/check-out)


• ⁠ ⁠Welcome and assist guests, ensuring a warm and professional first impression


• ⁠ ⁠Provide information on lodge facilities, activities, and services


• ⁠ ⁠Liaise with housekeeping, guiding, and operations teams for smooth guest experiences


• ⁠ ⁠Handle guest queries, requests, and complaints efficiently


• ⁠ ⁠Ensure high levels of customer service and guest satisfaction


• ⁠ ⁠Perform general front desk administrative duties

Prior hospitality or lodge experience is advantageous.


Guide / Ranger

• ⁠ ⁠Market related salary negotia...