Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

Collections Analyst (O2C)

Role Objective

Ensure timely collection of outstanding receivables, supporting healthy cash flow and efficient accounts receivable management.

Key Responsibilities

• Contact customers to collect overdue payments based on aging reports.
• Perform ongoing follow-ups via phone, email, and other communication channels.
• Maintain accurate and detailed records of collection activities and payment status.
• Conduct account reconciliations and review/distribute customer statements.
• Manage deductions and resolve payment disputes in coordination...