This role is ideal for someone who enjoys working in a lean, fast-moving environment, can wear multiple hats, and wants to directly influence the learner experience from lead generation to enrolment to retention.

• Support the functional and operational aspects of marketing technology (MarTech) and CRM platforms used across digital channels, working closely with business and technology stakeholders to gather, analyse, and document business and functional requirements.
• Translate business requirements into clear functional specifications, user stories, process flows, and system configuration requirements.
• Support CRM and MarTech platform operations, including data quality checks, workflow configuration, and system integration initiatives (API‑based integrations, data mappings, integration testing).
• Coordinate testing activities such as SIT and UAT, preparing test cases, tracking defects, and validating fixes.