Company: Union Bank of the Philippines

Position: Junior Branch Ambassador

Job Summary: The Junior Branch Ambassador advocates and promotes the use of digital banking channels, self-service machines, and other digital initiatives to enhance customer experience. Responsible for deposit account servicing and transaction processing while creating positive client interactions that foster loyalty and generate referrals for the bank.

Duties and Responsibilities

• Digital Engagement
  • Advocates the UBOnline App, The Portal, SME Business Banking App and Digital Transaction Portal.
  • Executes maximum utilization of online banking, self-service machines and other digital channels during customer interactions and events.
• Customer Engagement
  • Delivers excellent customer service at every customer interaction.
  • Properly addresses all customer feedback and concerns within standard turnaround time to m...