Job Description

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal

Government Mandated Benefits

Insurance Health & Wellness

Annual Company Trip, Company Equipment, Free Meals, Open Workspace, Well‑Stocked Pantry

Professional Development

Work‑Life Balance

Work from Home

1. Client Onboarding

• Upon endorsement from the Business Development Team and creation of the communication channel, immediately engage the client (greet and assist), encourage prompt payment, and schedule the preliminary onboarding call.
• Assign client code and set up structured client folders (ETM Clients / Upturn Clients).
• Upload and review the signed Engagement Letter to understand the scope of services, timeline, and collaboration setup.
• Update internal systems including Client Masterlist, MRE Monitoring Sheet, and Client Information Sheet.
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