I. Job Summary

This intermediate level position is part of a team responsible for the configuration and support of software application systems within the Human Resources (HR) Organization. As part of the HR Technology team, this role provides basic technical and analytical support delivering HR processes. With experienced team members, may provide input for delivering HR processes.

II. Essential Duties and Responsibilities

+ Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions.
+ Seeks development on the job and through more formal training. Performs analysis and documents current and new processes to take advantage of technology.
+ Makes required configuration changes according to documented requirements. Advises on impacts to current configuration and downstream applications. Maintains foundational workforce structures, data fields and processes.
+ Analyzes im...