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Jr Customer Support Associate (R/ Python)

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NielsenIQ
📍 Bogotá, Colombia
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Location Bogotá
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Posted June 05, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

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Job Description

Job Description

Jr. Customer Service Associate will be responsible of offering service to Issue Management team. The job will focus on developing coverages of level 1 and 2 (using established coverage gobal playbook) in order to assure an accurate and timely input.

  • Expert on NIQ methodologies, global coverage playbook and local FMCG dynamic.
  • Responsible for ensuring a clean input from client shipments data to guarantee an appropiate analysis against NielsenIQ information.
  • Maintain continuos communication and support with Issue Management local team, to avoid misunderstandings, delays and guarantee quality in the analysis, working in partnership with them.
  • Adhere to Performance KPIs to improve quality performances and maintain work discipline.
  • Ability to manage complex and multiple databases.
  • Analysis: ability to interpret and inter-relate variables to obtain accurate insights from data
  •  Ability to propose pr...

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    📍 Location Details

    🌆
    City
    Bogotá
    🗺️
    Country
    Colombia
    🚗
    Commute
    Local Area

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