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Job Description
Company Overview
Qlik has been a Gartner Magic Quadrant Leader for 15 years, transforming complex data landscapes into actionable insights through advanced AI/ML capabilities that drive better decisions faster. We serve over 40,000 global customers and excel in integration, governance solutions and real‑time analytics that uncover hidden patterns and empower teams to address complex challenges.
Role Overview
The Journey Insight Manager at Qlik transforms complex product, behavioral, engagement, and sentiment data into actionable intelligence that shapes how customers adopt, expand, and renew. Working within the Customer Experience organization, you build the intelligence layer that enables signal‑driven and agentic customer journeys across the business.
Responsibilities
- Design and operationalize how Qlik detects, prioritizes, and acts on customer signals at scale, moving from reactive insights to proactive and autonomous engagem...