Support Global Relay's clients as a Data Services Specialist, deploying your tech-savvy skills in a data-driven role focused on service and solutions.
As a Data Services Specialist, you will assist the Client Services team at Global Relay by addressing data management requests. We are looking for someone energetic, logical, and adaptable, who can independently tackle technical tasks while also thriving in a team. A strong focus on quality control and communication will be essential for this role.
Key Responsibilities:
• Deliver exceptional service to customers while meeting SLAs
• Accurately configure internal systems based on client needs
• Perform detailed CRM maintenance and documentation
• Organize, analyze, and validate reports effectively
• Create and update essential business documents
Requirements:
• Relevant post-secondary education or work experience
• Proficient in Microsoft Office tools
• Solid technical troubleshooting capabilities
• Flu...