Lead the Coordinated Entry Program at Journey Church's Day Space as CEP Team Lead with Distress Centre Calgary. Focus on overseeing crisis response and integrating community services.
This position involves managing frontline staff and daily operations while ensuring responsive, trauma-informed care for clients facing crisis. You'll lead onboarding, performance reviews, and community outreach initiatives. Collaborate with both internal and external partners for an effective service delivery network.
Key Responsibilities:
• Supervise frontline staff and ensure team support
• Coordinate training in harm reduction and crisis intervention
• Oversee daily operations and handle service inquiries
• Collaborate with partners in community practice sessions
• Monitor service delivery and data documentation
Requirements:
• Education in human services or related area
• Proven leadership in social service settings
• Knowledge of community support pathways and crisis...