Advance your professional journey with BrokerLink as an Operations Specialist, working in our hybrid model. Focus on enhancing documentation in the National Commercial Insurance sector on the BRIGHT platform.

Reporting to the Manager of Operational Performance, you'll be responsible for ensuring the accuracy and consistency of commercial insurance documentation. You'll work closely with internal stakeholders and contribute to improving how CI knowledge is shared. This role requires exceptional organizational skills and a customer-driven mindset.

Key Responsibilities:
• Maintain and organize CI documents effectively in BRIGHT
• Review new documents for accuracy before publication
• Periodically assess existing content for relevance and updates
• Collaborate with teams to improve content sections
• Respond to feedback from internal users and stakeholders

Requirements:
• 1-2 years of experience in commercial insura...