Technical Support Intern (12-Month Internship) – Istore Retail Stores

As an IT Technical Intern, you'll gain valuable hands‑on experience supporting the delivery of reliable and efficient technology services across the business. Working alongside experienced IT professionals, you'll provide technical support to end users and contribute to maintaining the hardware, software, and systems that enable our business to operate effectively.

Responsibilities Provide first‑line technical support to end users and assist in resolving day‑to‑day IT queries. Support the installation, configuration, and maintenance of hardware and software. Assist with setting up workstations, laptops, printers, point‑of‑sale devices, and peripheral equipment. Support user account administration and system access requests. Assist with IT asset management, including the issuing, tracking, and recovery of equipment. Monitor and elevate incidents in accordance with established procedures. Participate in system...