SUMMARY OF DUTIES

Reporting to the Supervisor, Business Applications, the Application Support Specialist – Planning, Permitting, and Licensing is responsible for managing and supporting the technical architecture, integrations, and overall system functionality of the Permitting and Licensing software.

Through project and operational activities, this role requires deep expertise in system administration, configuration, integrations, ITIL frameworks, and troubleshooting across multiple support levels. The successful candidate will ensure the stability, scalability, and performance of the Computronix POSSE platform while contributing to the City’s technology and divisional roadmaps. This position has regular access to confidential City data.

GENERAL DUTIES

• Provides technical oversight and administration of the Computronix POSSE platform, including configuration, development, security, and optimization.
• Works collaboratively with in...