Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing o...