inbox is looking for an Implementation Consultant (JIRA) to lead end-to-end implementations of Jira Service Management solutions. The role requires a strong blend of technical expertise and functional knowledge of ITSM processes to create scalable, client-centric solutions.

The ideal candidate will design ITSM workflows, manage JSM Assets schemas, and mentor junior consultants to ensure high-quality delivery standards. This position offers an opportunity to work closely with cross-functional teams for seamless project execution.