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JIRA and ServiceNow Administrator
Risewave Consulting Inc.
📍
taguig, Philippines
Location
taguig
Posted
June 07, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Hybrid – Taguig, 3–5 years experience, Bachelor's degree, Contract
Job Description
We are looking for a JIRA and Service Now administrator to join our IT team and support our cloud-based project management and service management platforms. You will be responsible for configuring, maintaining, and troubleshooting JIRA and Service Now instances, as well as creating custom workflows, fields, reports, and integrations.
You will also work closely with project managers, developers, and end-users to ensure that the platforms meet their needs and expectations.
Job Duties
- Manage user accounts, permissions, and roles in JIRA and Service Now
- Create, modify, and optimize projects, workflows, schemes, screens, and fields in JIRA and Service Now
- Develop and maintain integrations between JIRA, Service Now, and other systems using APIs, webhooks, and script runner
- Monitor system performance, security, and availabilit...