Job Description
Insight Global is hiring a Java Developer to join our Investment Banking client They will be joining the Global Banking & Markets division and primarily hand operational tasks and troubleshooting, steering clear of direct software code changes to maintain efficiency and reduce risk. They will deliver responsive and knowledgable assistance for routine and novel technical challenges. They will act as a liaison between L1, and Engineering teams, ensuring effective and prompt issue resolution. They will work with the Product and Engineering teams to drive any improvements. This role requires 5 days in office at our customer's Dallas or Bangalore location.

Scope of Work
- Provide support for client reported user issues
- Lead incident responses, perform RCA, and provide on-call support
- Automation and tooling using scripting (JS, shell, python, etc.)
- Track recurring issues, contribute to problem management
- Contribute to bug fixes and enhanceme...