Job Descriptions:
1. Provide technical support to end users in a timely manner.
及时为用户提供技术支持。
2. Collaborate with various departments to understand and address their IT needs.
与各部门合作，了解并满足他们的 IT 需求。
3. Assists with the installation, configuration and troubleshooting of hardware and software.
协助硬件和软件的安装、设定和故障排除。
4. Assists with inventory management and maintaining equipment records.
协助资产管理。

Job Requirements:
Technical Skills
技術技能：
1.Basic knowledge of computer hardware and software troubleshooting.
对电脑硬件和软件故障排除有基本的了解。
2.Familiarity with operating systems (Windows 11):
熟悉操作系统（Windows11）:
• Basic operations and basic troubleshooting.
• 基本操作，基本故障排查；
• AD domain, group policy, user accounts, permissions, domain joining and leaving.
• AD 域、组策略、用户账号、权限、加域退域；
3.Knowledge of common office applications (e.g., Microsoft Office365, Microsoft OneDrive , Microsoft Teams).
了解常见办公软件（例如 Microsoft Office365、...