Responsibilities

We are looking for an ITOM Architect to lead the design and implementation of our IT Operations Management capabilities. You will unify technical delivery, process development, and architecture into a coherent program, ensuring production‑grade Discovery and Event Management, rationalising the monitoring landscape, and enabling a cloud‑ready operating model.

The ITOM Architect is responsible for designing, governing, and delivering a coherent IT Operations Management capability that integrates technical delivery, process maturity, and architecture into a sustainable production model.

The role ensures that Discovery, CMDB, Event Management, and monitoring integrations operate reliably at scale, support business‑critical services, and align with cloud transformation and regulatory requirements. Provide target architecture and phased roadmap to get there.

Requirements

• Strong experience with ServiceNow ITOM (incl. Dis...