Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: ₱90,000 to ₱122,000

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable with this salary range to apply.

What will you do as the ITIL Process Manager for Configuration Management?

Reporting to the ITSM Process Team Manager, your key accountabilities will include:

• Leading and maturing the Configuration Management practice in line with ITIL and ISO 20000 standards, ensuring compliant and consistent delivery.
• Owning and optimising the CMDB, driving data accuracy, completeness, automation, and continuous improvement across the CI lifecycl...