Mercier Consultancy MD is excited to offer an excellent opportunity for Italian-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing outstanding customer service to Italian-speaking Netflix subscribers while benefiting from paid relocation support to Greece.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking Netflix users via phone, email, and chat.
• Assist customers with account management, troubleshooting streaming issues, and explaining Netflix features and offerings.
• Manage and resolve customer inquiries promptly to ensure a positive viewing experience.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with internal teams to improve service quality and customer satisfaction.
• Stay updated on Netflix product updates, policies, and industry trends.

Requirements

• Fluency in Italia...