Patrique Mercier Recruitment FR is pleased to present an exciting opportunity for an Italian Speaking Live Chat Gaming Advisor. This role is perfect for individuals who are enthusiastic about the gaming world and possess a strong commitment to providing top-notch customer support in a dynamic and interactive environment.

Responsibilities

• Engage with Italian-speaking customers through live chat, providing prompt and professional assistance.
• Address inquiries regarding gaming accounts, promotions, and gameplay issues effectively.
• Inform customers about new game releases, features, and ongoing promotions.
• Document customer interactions accurately in the CRM system for logging and follow-up purposes.
• Collaborate with team members to share insights and improve overall customer satisfaction.
• Gather and analyze customer feedback to contribute to service enhancement initiatives.
• Stay updated on the latest gaming t...