A well‑established IT management services provider with an experienced team delivering best‑practice, trend‑aligned IT and telecommunications solutions.

The technical team is seeking a dedicated IT Technician to work in a small, collaborative environment while supporting multiple clients of varying sizes across Microsoft 365, endpoint management, and basic network administration.

Key responsibilities:

• Remote & on-site support (PCs, laptops, printers)
• Microsoft 365: Exchange, Teams, and SharePoint
• Basic configurations -Routers, switches, firewalls
• DNS, DHCP, and VLANs
• Backups & disaster recovery
• Onboarding/offboarding & documentation
• VoIP (Plus point): SIP, QoS, basic troubleshooting

Essential Requirements:

• Strong Windows (desktop/server) skills
• Solid networking knowledge
• Good communication & customer focus
• Ability to handle multi-tenant MSP envi...