• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks

• Responding to service issues and requests in a timely manner

• Troubleshooting system and network problems, diagnosing and solving hardware or software faults

• Performing electrical safety checks on computer equipment

• Setting up accounts for staff, ensuring that they know how to log in

• Solving password problems

• Talking to clients and computer users to determine the nature of any problems they encounter

• Conducting regular checks on network and data security

• Identifying and acting on opportunities to improve and update software and systems

• Participating in meetings with IT staff to discuss possible improvements to customer service

• Developing and maintaining local networks in ways that optimize performance

• Conducting regu...