Job Description

• Provide technical support to end-users via phone, email, or in-person.
• Diagnose and troubleshoot hardware and software issues while ensuring timely resolution.
• Install, configure, and maintain computer systems and applications.
• Assist in the implementation of new technology solutions and upgrades.
• Maintain documentation of support activities and user inquiries for future reference.

Government Mandated Benefits

• Provide technical support to end-users via phone, email, or in-person.
• Diagnose and troubleshoot hardware and software issues while ensuring timely resolution.
• Install, configure, and maintain computer systems and applications.
• Assist in the implementation of new technology solutions and upgrades.
• Maintain documentation of support activities and user inquiries for future reference.

Requirements

• Bachel...