Job Description

Posted Monday 11 May 2026 at 00:00

IT Support Analyst | Full time | Office Based | Burton-Upon-Trent – DE14 2SY

In this role you will be responsible for responding to user queries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross‑functional teams, and providing excellent guidance and support.

Salary

£28,323.48 per annum, and after successfully completing your probation period, you’ll be eligible for a 10% salary uplift for out‑of‑hours work. This typically applies to one week in every three.

Rewards & Benefits

• Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
• Employee Recognition Scheme
• Excellent Pension Scheme
• Life Assurance
• Health Care Cash Plan

Key Responsibilities

• Manage a...