Responsibilities

• IT Infrastructure & Operations Management
• Monitor, maintain, and provide on-going support for all system hardware and operating systems, including Servers, CCTV, and Networking, to ensure optimal performance.
• Conduct regular health checks on IT network and infrastructure equipment such as VMware, SAN storage, email, firewalls, WA, switches, and routers.
• Troubleshoot, diagnose, monitor, and resolve technical support requests related to networks, infrastructure, middleware, servers, and end-user systems.
• Monitor and ensure the successful execution of scheduler jobs and replication/backup processes. Proactively track logs and alerts across servers and networks to identify and mitigate potential issues.
• Set up and maintain the User Acceptance Testing (UAT), Production, and Disaster Recovery (DR) environments for application systems.
• Provide IT-related administrative support, including user account ma...