About the Team

The SysOps Team partners closely with IT Support, IT Engineering, and Enterprise Security teams to streamline workflows, unify processes, and coordinate technical operations. We handle technical support escalations and manage critical SaaS and self-hosted services with a strong emphasis on security, scalability, and reliability. Our responsibilities include essential System Administration and GitOps-driven initiatives that enhance deployment, configuration management, and CI/CD workflows, and Employee Lifecycle Operations. As we grow, our team is committed to championing GitOps and automation, significantly advancing OpenAI’s capabilities in managing cloud and on‑premise environments. Success in this role will rely heavily on expertise in system administration, scripting, automation, and proficiency with tools such as Terraform and GitHub.

About the Role

As a Systems Engineer, you will manage global IT Support Escalations and major incid...