**_Important Information:_**:- **Years of Experience**: 3+ years in IT Support or related field- **Job Mode**: Full-time- **Work Mode**: Remote***_Job Summary:_**:The IT Support position is a critical role designed to identify, implement, and maintain the optimal IT structure for an organization of our size and needs.Reporting to the CTO and working collaboratively with a fractional CISO and DevOps/Application Security team, this position combines technical expertise with excellent communication and collaboration skills.
**_ Responsibilities and Duties:_**:- Establish a structured technical support service for staff.
- Audit the current Mobile Device Management (MDM) solution for best practices, implement improvements, and increase automation in onboarding/offboarding processes.
- Audit adoption rates of the password management tool, providing training or support for departments with low adoption.
- Develop and implement policies and procedures aligned with the NIST ...