We are seeking a motivated UAE National to join our IT Support team in Dubai. In this entry-level role you will provide first-line technical support to internal users, troubleshoot hardware and software issues, and ensure seamless operation of IT systems. This position offers growth opportunities for candidates with 0-1 years of experience.

• Respond to and resolve IT tickets via the ticketing system in a timely manner.
• Diagnose and troubleshoot hardware, software, and network connectivity issues.
• Install, configure, and maintain Windows operating systems and standard business applications.
• Assist with onboarding and offboarding processes by setting up user accounts and permissions.
• Maintain accurate documentation of support cases, solutions, and system configurations.
• Collaborate with senior IT staff to escalate and resolve complex issues.
• Provide user training and guidance...