Join MSP Corp as an IT Support Technician L1-L2 and drive your career forward. Deliver expert support to users on Windows OS and application issues in a hybrid setting.
We are expanding our team at MSP Corp and are searching for a dedicated IT Support Technician L1-L2. In this role, your core responsibilities encompass assisting users with technical challenges on various software and systems. You will utilize your knowledge of Windows operating systems and Microsoft applications, while enhancing communication skills in both French and English.
Key Responsibilities:
• Troubleshoot and resolve Windows operating system issues
• Assist users with software installation and updates
• Handle service requests through remote desktop or phone
• Escalate complex issues to specialists as needed
• Ensure systems are patched and secure at all times
Requirements:
• Degree in Information Technology or similar
• Minimum 2 years’ experience in similar role
• Familiar wit...