Job Description

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IT Support Technician  - Leyland 

We’re looking for a proactive IT Support Technician to provide high-quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.

Key Responsibilities

• Deliver 1st/2nd line support via phone, email, and in person
• Manage and resolve support tickets, escalating when needed
• Install, configure, and maintain laptops, desktops, Macs, and software
• Troubleshoot hardware, software, and mobile device issues
• Maintain IT asset records and equipment storage
• Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS
• Assist with IT projects, system upgrades, and office moves

What You’ll Bring...