Do you have an eye for detail and a passion for developing innovation solutions? The IT Support Technician II provides advanced technical support for desktop/laptop computers and network equipment. This role includes troubleshooting complex issues, installing software, and maintaining IT infrastructure.

As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

**Responsibilities:**

+ Diagnose and resolve technical issues related to hardware and software.
+ Configure and deploy hardware and software systems.
+ Provide support for network issues, including connectivity problems.
+ Contribute and update technical documentation and standard operating procedures.
+ Assist in training end-users on the proper use of IT systems and applicat...