Become a key player in IT support as a Senior Specialist. Provide hands-on solutions for computers and peripherals within a collaborative team environment.
This role involves troubleshooting, problem-solving, and managing various tech-related tasks across local and remote sites in Canada. You will act as the main point of contact for all technology issues, ensuring customer satisfaction and operational efficiency. Your involvement in project planning will enhance the overall IT strategy.
Key Responsibilities:
• Handle software and hardware troubleshooting for devices
• Assist users with remote and onsite support needs
• Coordinate with vendors for advanced tech research
• Contribute to ongoing IT project development
• Implement effective asset management strategies
Requirements:
• 5 years of functional IT experience required
• 3+ years in PC servicing and repairs
• A degree in Computer Science or a related field preferred
• Strong knowledge of variou...