Overview

Role: Tier 3 Support Specialist (Nueva Ecija | Hybrid)

Setup: 3 days onsite / 2 days remote (flexible); night shift / 24x7 rotation.

Timeline: Hiring for a late February or early March start.

Candidate Profile

• Degree in IT or equivalent senior-level experience.
• 5+ years in Linux administration and high-level IT support.
• Must possess a personal remote work setup (PC and backup internet).
• Background in Managed Service Providers (MSP) is a plus.

Technical Expertise

• Systems: Advanced Linux/Windows Server setup, hardening (SELinux), and security best practices.
• Virtualization/Cloud: VMware, Hyper-V, KVM, and Azure.
• Automation: Scripting and Ansible.
• Apps: Microsoft 365, SQL, SharePoint, and Local Exchange.

Primary Duties

• Escalation Leadership: