The Surveillance Factory specializes in designing, implementing, and managing video‑surveillance solutions that operate on IP networks. The company delivers future‑focused, cost‑efficient technologies that bridge the gap between traditional analog CCTV and modern digital systems. Using robust digital IP cameras, The Surveillance Factory helps clients leverage existing IP infrastructure to enhance security and monitoring capabilities. The team is committed to reliable, scalable surveillance solutions that meet diverse operational and technical requirements.

This is a full‑time, on‑site IT Support Specialist role based in Durban. The IT Support Specialist will provide first‑line and second‑line support for users, addressing hardware, software, and network issues related to desktop computers, IP‑based surveillance systems, and other IT equipment. Responsibilities include responding to help desk requests, diagnosing and resolving technical i...