Job Title:

IT Support & Operations Specialists – Desktop, Console, and Shift Leaders

Location: Bangsar South | Full-Time | Rotating Shifts & On-Call Required

Overview

We are looking for proactive, technically skilled, and customer-focused professionals to join our IT Support & Operations team. This department plays a critical role in keeping our systems running smoothly and supporting both our end users and production environments.

We are hiring for multiple positions within this domain:

• Desktop Engineers & Service Desk Analysts (End User Support)
• Console Support Analysts (Monitoring & First-Level Troubleshooting)
• Shift Leaders – SMC (Leadership in 24x7 Monitoring Operations)

1. Desktop Support & Service Desk Analysts

Key Responsibilities:

• Install, configure, and maintain desktops, laptops...