IT Support & Helpdesk Technician
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Job Description
Johannesburg, South Africa | Posted on 05/06/2026
Founded in 1934, Browns is a family-owned jeweller that crafts the finest diamond jewellery in South Africa. We focus on classic, timeless and sophisticated designs. Making us an iconic brand with a rich heritage.
We pride ourselves on offering quintessentially South African designs, crafted by South Africans for South Africans and the rest of the World.
Job Description
Job Summary
We are looking for a reliable and client-focused Help Desk IT Support Technician to provide first-line technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, resolve IT support tickets, and ensure users can work efficiently with minimal disruption.
Key Responsibilities
- Respond to user queries via ticketing system, email, or phone in a timely and professional manner.
- Diagnose and resolve hardware, software, network, and a...