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IT Support Helpdesk support IT Infrastructure Engineer 3850
Mindtel
📍
dubai, United-Arab-Emirates
Location
dubai
Posted
June 11, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Summary
- Provide Level 1 technical support for endpoints network queries and basic IT infrastructure issues.
- Troubleshoot and resolve OS-level issues (Windows/Mac/Linux).
- Support and troubleshoot networking protocols and configurations (VLAN DNS DHCP).
- Monitor and maintain IT equipment applications and network connectivity.
- Support POS (Point of Sale) systems (preferred but not required).
- Document support tickets solutions and follow escalation procedures.
- Work collaboratively within a multicultural multi-national environment.
- Communicate effectively and demonstrate strong analytical and troubleshooting skills.
- Maintain up-to-date technical knowledge and eagerness to learn.
- Ensure all activities comply with company policies and quality standards.
- Baan
- English Language
- Ideas
- Access
- Games
- Application Managemen...