This is a highly dynamic role where you will be exposed to different aspects of IT and operations.

• Reports to IT Infrastructure Manager
• Ability to establish priorities, work independently, and be accountable to reporting supervisors
• Responsible for providing helpdesk and day-to day support to users and management
• Support users in all IT related matters, including infrastructure, networking, ERP, POS, CRM, eCommerce, etc
• Assist in induction of new joiners
• Support project team in testing and documentation
• Install, configure, testing, training and support of deployed software solution
• Provide clear and detailed documentation, manuals and technical reports, building up knowledge base and troubleshooting guides

• Diploma / Degree in Computer Science, Software engineering or other similar disciplines.
• Minimum 1 year of experience in L1/ L2 IT sup...