We are looking for an IT Support Technician to join our internal IT team, supporting around 200 users across 6 businesses, 14 UK locations, and our Ireland operation.

This is a varied IT support role where high-quality service desk delivery is central, with involvement in business systems support, IT operations, infrastructure support, systems administration tasks, documentation, supplier liaison, IT asset management, and continuous improvement.

The role will suit someone who enjoys understanding problems properly, making sound decisions, reading official documentation, documenting what they learn, and helping the team improve how IT services are delivered.

What you will be doing as our IT Support Technician

• You will provide responsive, professional IT support to colleagues and, where required, external customers. You will also help maintain and improve the systems, infrastructure, and processes that support the wider business.
• Pr...