Brief Summary
Join a dynamic team as you provide essential support in IT infrastructure and systems, ensuring smooth operations while enhancing your technical skills. This role offers a unique opportunity for dedicated professionals looking to make an impact. Responsibilities
Serve as the initial point of contact for internal business users regarding issues with computers, printers, and various IT systems. Provide Level 1 to Level 2 support for network and internal systems. Assist senior team members in testing new functions, implementation, and training, while also providing hyper-care support. Liaise with the central IT team to ensure adherence to security and compliance measures. Facilitate the purchasing, installation, and configuration of IT assets while maintaining accurate asset and license information. Conduct regular internal IT audits to ensure compliance with defined IT policies and procedures, reporting non-compliance issues to senior staff. Maintain a knowledge base ...