IT Support Engineer - Preston 

We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment.

Key Responsibilities

Provide end-user support via phone, email, portal, and ITSM ticketing systems.

Manage Joiners, Movers, and Leavers processes.

Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune.

Manage Active Directory, Group Policy, DNS, and DHCP.

Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi.

Monitor and support servers, storage, backups, and virtual environments.

Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions.

Support ITIL service desk processes, change management, and major incident management.

Essential Skills & Experience

Microsoft 365 an...