IT Support Engineer – Cape Town

Support Engineer – East Rand

Role:

Providing first level desktop support. Includes telephonic, remote and onsite support (where required) for all hardware, software and application platforms.

Qualifications & Experience

• A+
• N+
• Microsoft Certified Desktop Support Technician Qualification
• ITIL Foundation training
• Minimum 2 years in a Service Desk environment
• Minimum 3 years experience in a first line support or desktop support environment
• 3 years’ experience and knowledge in Information Technology

Competencies:

• Has strong organizational, time management and communication skills
• Outstanding communication and interpersonal abilities
• Ability to prioritize, multi-task, and easily adapt to change
• Strong problem solving and organization skills
• Must meet deadlines, accomplish...