IT Support Engineer (Level 1-2) – Google Workspace & Microsoft 365 Public Sector Consultancy

We're hiring an IT Support Engineer (Level 1-2) to support end users across Google Workspace and Microsoft 365 within a secure public sector environment. This role is ideal for someone with strong customer service skills and hands‑on experience supporting users, devices, and modern workplace tools.

Salary: £25,000-£30,000 + bonus + benefits

Clearance: SC cleared (or willing to undergo clearance)

Location: Warwickshire office (Tuesday‑Thursday), WFH Monday & Friday

Hours: Shift‑based cover between 07:00‑21:00; Early: 07:00‑15:00; Late: 13:00‑21:00

Key Responsibilities

• Provide Level1-2 end‑user support across Google Workspace and Microsoft365.
• Troubleshoot issues relating to user accounts, permissions, email, and applications.
• Support Mac and Windows devices, peripherals, and AV equip...