IT Support Engineer - Hospitality

Slough

Salary £40,000-£48,000

The IT Support Engineer is responsible for keeping the organisation’s technology running efficiently on a daily basis. This includes delivering front-line technical support and maintaining the performance and dependability of systems, networks, software, and guest-facing technologies.

DUTIES & RESPONSIBILITIES

• Deliver fast tech support across devices, systems, and connectivity
• Manage and prioritise tickets, escalating issues where needed
• Set up users, accounts, and equipment
• Track IT assets, licences, and stock
• Maintain and fix hardware and devices
• Support updates, backups, and system performance
• Keep networks running smoothly and resolve access issues
• Follow security protocols and flag risks promptly

REQUIRED SKILLS

• Proven experience in an IT ro...