IT Operative- Midlands based
The IT Operations Professional is responsible for ensuring business continuity by providing high-quality support to end users across multiple UK locations, including the main office site and regional remote locations.
This is a customer-facing role, requiring strong organisational, technical, and interpersonal skills to deliver an excellent IT service experience.
You will be working in a challenging and diverse customer facing role representing IT by delivering a first-class service and experience.
Very strong interpersonal and relationship skills are required to work closely with both managers and employees within the business and colleagues in both IT Site Management and User Engagement teams across the UK.
Time & Task Management are key skills which are required to deliver to strict SLA deadlines to ensure staff have appropriate equipment to carry out their roles efficiently.
Key Responsibilities
* Manage and fulfil laptop dema...