Responsibilities

• Collaborate with cross-functional teams to define IT requirements.
• Support system upgrades, installations, and maintenance.
• Troubleshoot hardware and software issues efficiently.
• Ensure data security and compliance with regulations.
• Develop and document IT processes and procedures.
• Assist in training staff on new technologies.
• Remain updated on industry trends and emerging technologies.

Qualifications

• Educational Qualification: Diploma in Information Technology or related field.
• Experience Level: 1-3 years of relevant IT support experience.
• Skills and Competencies: Proficiency in technical troubleshooting, software installation, and network management.
• Responsibilities and Duties: Provide IT support, resolve technical issues, and assist with system maintenance.
• Working Conditions: