Elevate your IT career as an IT Support Analyst at PFX Group, where your technical expertise plays a crucial role in delivering top-tier desktop support and resolving end-user issues swiftly. We're looking for someone who thrives in a dynamic environment, fully dedicated to enhancing our technology operations.
At PFX Group, the IT Support Analyst serves as the primary contact for user technical assistance. This role enables efficient IT system operations through desktop support, hardware management, and software troubleshooting. You'll log incidents, prioritize requests, and handle equipment repairs, contributing substantially to our company's tech efficiency.
Key Responsibilities:
• Serve as the first point of contact for IT technical support
• Log, prioritize, and manage IT incidents and service requests
• Maintain records of loaned IT equipment
• Coordinate IT equipment repairs and track progress
• Configure and deploy computers and mobile devices
Requirement...